Rajtek24 Privacy Policy — Your Information Is Safe With Us

1. Introduction

Rajtek24 (rajtek24.onl) is a trusted online gaming platform serving players in Bangladesh and beyond. We believe privacy is a fundamental right — which is why every piece of your information is protected to the highest standard at rajtek24.

This Privacy Policy clearly explains what types of personal information rajtek24 collects, how that information is processed, who it may be shared with, and what rights you have over your data.

By using the rajtek24.onl website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform and contact our support team.

2. Information We Collect

Rajtek24 only collects information that is necessary to provide services, verify identity, and ensure security. No unnecessary data is collected.

In addition to the information you provide when creating an account, certain data is collected automatically while you use the platform. This includes log data, device identifiers, and your gaming patterns. All such information is stored securely.

3. How Your Information Is Used

Rajtek24 uses collected information solely for defined purposes. Data is never used beyond those purposes. The primary use cases are outlined below:

• Account Management: To support registration, login, password recovery, and account security.
• Payment Processing: Financial information is used to receive deposits and process withdrawals.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Customer Support: Our support team may access your information to handle complaints, questions, and issue resolution.
• Promotions & Offers: To send you relevant bonus offers based on your preferences (where consent has been given).
• Responsible Gaming: To analyze gaming patterns and support players who may be at risk.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: As required by applicable laws and regulatory authorities.

4. Data Sharing & Disclosure

Rajtek24 does not sell, rent, or share your personal information with third parties for commercial purposes. However, disclosure may occur in the following limited circumstances:

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Obligation: Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law.
• Security Investigation: We cooperate with relevant authorities when required to investigate fraud, illegal activity, or cyberattacks.
• Technology Partners: Cloud storage or cybersecurity providers may access limited data to operate the platform, but they are bound by strict confidentiality agreements.

5. Cookie Policy

Rajtek24 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. rajtek24 uses three types of cookies:

• Essential Cookies: These cookies are always active to maintain login sessions and platform security. The platform cannot function properly without them.
• Analytics Cookies: To understand how the platform is being used and help improve our services. You can opt out of this at any time.
• Preference Cookies: To remember your language, theme, and other preferences. This is also optional.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

6. Data Security Measures

Rajtek24 uses industry-standard security technologies to keep your information safe. The core components of our security framework are:

• SSL/TLS Encryption: All data between the website and server is encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Firewall Protection: Advanced firewall to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Limited Access: Only authorized personnel can access your information.
• Password Hashing: Passwords are never stored in plain text — only as hashed values.

7. Data Retention Period

Rajtek24 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Information: Retained for as long as the account remains active.
• Financial Transaction Records: Up to 7 years, as required by legal obligation.
• KYC Documents: Up to 5 years after account closure.
• Log Data & Technical Information: 6 to 12 months.
• Gaming History: For as long as the account is active; 3 years after closure.

Once the retention period expires, data is securely deleted or anonymized. If you request deletion, data not subject to legal obligations will be removed within 30 business days.

8. Your Data Rights

Rajtek24 respects your right to data protection. Your key rights are outlined below:

9. Minors' Data

Rajtek24 strictly does not provide services to anyone under 18. Our platform does not knowingly collect any personal information from minors.

Age is verified during registration. If a minor's information is collected for any reason, it will be deleted immediately upon discovery and the associated account will be closed.

10. International Data Transfers

Rajtek24's servers and data centers may be located in various countries. Where your information is transferred to another country for processing, rajtek24 ensures that adequate data protection measures are in place in that country.

For international transfers, we follow the safeguards listed below:

• End-to-end encryption during all data transfers.
• Strict data protection agreements are in place with all receiving parties.
• Adherence to relevant international data protection standards.
• Only the minimum necessary data is transferred.

11. Changes to Privacy Policy

Rajtek24 may update this Privacy Policy from time to time. Revisions may occur due to service improvements, legal changes, or business reasons. For significant changes:

• A notification will be sent to your registered email.
• A notification will be shown upon logging in to the platform.
• An updated policy with the new effective date will be published on this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. You always have the right to close your account if you do not agree with the new policy.

12. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Support Available
• Website: rajtek24.onl

Data requests are typically completed within 30 business days. Complex requests may take longer, but you will be notified in advance.